Resume of Pamela M Hunter

Administrative Assistant LEAN Dept. - Jefferson Healthcare, Pt Townsend, WA
LEAN is based on the Toyota Management System consisting of the basic 5-S organization of: Sort, Shine, Set in Order, Standardize, Sustain. Intermediate to high level of skill with MS Office Applications: Excel, Power Point, Word, Project, Visio, Outlook. Responsible for scheduling Outlook appointments for four person office, scheduling, preparing meetings, LEAN events, workshops, coordinating catering, booking conferences, hotels, training, teaching LEAN principles throughout organization. Maintaining necessary inventory to meet the needs of ongoing and future LEAN projects; ordering (completing purchase orders and tracking orders) working closely with Materials Management, Facilities, Maintenance. Taking minutes, working with the other Administrative Assistants. Making sure minutes are accurate and distributed. Assisting with creating standards for like tasks. Assisting the three LEAN Fellows in completing their duties, setting up meeting rooms (i.e. box light, laptop, conference calls, and white boards, catering). Speaking to groups about LEAN and upcoming projects schedule for the LEAN Process Department. Preparing invoices, preparing reports, preparing presentations, including visual aids; writing instructions, teaching LEAN skills to workshop participants; anticipating the needs of LEAN Coordinator, LEAN Specialists and large workshops. Assisting LEAN fellows with recruiting employees to take part in LEAN events by having conversations with prospects, marketing by example, flyers, newsletters: included bulletin boards, communication boards throughout the organization. Adaptable, experienced, a team player, hard working, cheerful, and eager to take on challenging projects.

Patient Account Representative - Jefferson Healthcare, Port Townsend, WA
Greeting, assisting patients as they arrive in the rehabilitation department, checking in, answering questions about care, billing, insurance, Medicare. Assisting therapists with patients, charting, scheduling, removing modalities from treated patients, cleaning rooms, preparing rooms for patients, cleaning machines. Complete Medicare Audits, L & I audits, insure complete charts, properly secure charts. Implementing HIPAA requirements, patient confidentiality, sharing patient information only with authorized persons. Using Meditech track patients, billing, medications, procedures, and schedule the therapists up to two years in advance.

Owner 1/1980 - Present Pam Hunter Enterprises, Quilcene, WA
Responsible for all aspects of running the company. Bookkeeping, A/R, A/P, purchasing, customer relations, web site design, order fulfillment, web site promotion, advertising, selecting and purchasing equipment, stock, setting up logical methods of order fulfillment, maintaining online database of products, meeting with clients, traveling Experienced with basic QuickBooks, hiring, firing, payroll, taxes, marketing, inventory control.

Executive Director - Cornerstone Community Services, Portland, OR
Co-founded non-profit agency for counseling and related services to individuals, families and youth. Provided pastoral counseling, Director of Daycare. Applied for and received 501 c 3 designations. Completed and filed tax forms and all financial documents and statements. Designed and implemented use of forms for client applications, information, records, and referrals. Coordinated services for clients including counseling, food assistance, cash assistance, filling prescriptions, clothing. Designed, wrote and produced all printed materials. Full charge bookkeeper through financial statements to tax filing for small business or non-profit.

Inventory Control/Secretary - Schumacher Fur Company (no longer in business) Portland, OR
Inventory of high-end fur garments maintained in real-time for shipping worldwide to retail stores. Company also maintained a retail store in downtown Portland for 5 generations. Assisted with screening, interviewing and hiring of staff. Garments were created on site by skilled seamstresses, acquire materials needed, track the progress of garments, enter garments into inventory control system. Maintained records of customers’ garments in the process of cleaning, garments in storage, billing for storage garments.

Receptionist - Dr. Canapa, DDS Portland, OR
Greeting patients, verifying insurance, banking, collections, billing, using billing and scheduling software, assisting hygienist with charting, assisting dentist with charting and procedures, using autoclave, mixing media for impressions and other dental assisting duties.

Education - 2 Semesters away from BS in Business Management
University of Phoenix Online, Phoenix, Arizona
Some College Coursework Completed Major - Business Management
George Fox University, Newberg, OR
Some College Coursework Completed Major - Psychology, Minor Biology
Portland State University, Portland, OR;
Summer Accounting Course Major - Business Administration
Institute of Financial Education, Portland, OR
Summer Business Course - Business Management Certificate of Completion

Skills
Medical Terminology Specialist - Certificate - Brainbench.com
Written English Professional - Certificate - Brainbench.com
Web Site Design and Implementation http://www.PamHunterDesign.com
Graphic Arts - Posters, Flyers, Brochures, Newsletters

Additional Information
Award of Recognition from Portland House of Umoja, Portland, OR - Designing and implementing fundraising application using Paradox8
Award of Recognition Sooner Pony Club, Oklahoma City, OK - Designed and maintained club web site.
Award from LEAN Resource Office JHC for Outstanding Participation and Follow-up 5S

References Upon Request

Pamela M. Hunter
P.O. Box 712
Quilcene, WA 98376
(360) 765-0130
pam@pamhunterdesign.com